Cancellation Policy
Cancellation up to 30 days prior to arrival date is 95％ refund. Cancellations made less than 30 days prior to arrival will be charged 100% of the room rate.
Hotel STAY ARI Higashishinjuku
trainTokyo Metro Fukutoshin Line Higashi-Shinjuku station 7 minutes by walking trainJR Yamanote Line Shin-Okubo station
apartment
Hotels
Cancellation up to 30 days prior to arrival date is 95％ refund. Cancellations made less than 30 days prior to arrival will be charged 100% of the room rate.
Cancellation Policy
Room Type
Facility Details
All areas are at your disposal.
Please be assured that you will not be sharing any of these areas with other guests.
Please note that our accommodations are self check-in on site.
We will send you an information file with check-in instructions at least one day before check-in.
Frequently Asked Questions
Q. Can I leave my luggage before check-in?
A. You may leave your luggage after 1:00 p.m. before check-in.
However, please note that there may be cases when the room has not been cleaned.
Q. Is early check-in available?
A. We are sorry, but we cannot accept early check-in requests due to cleaning.
However, you can leave your luggage after 1:00 p.m. However, we ask that you leave your luggage at the front door as we need to clean the rooms.
Q. Is it possible to check in late at night?
A. Yes, it is possible. Our facility is self check-in, so you can check in even late at night.
Q. Can you tell me how to check-in?
A. We will send you an information file with check-in instructions in advance. Please note that for security reasons, we send this information before the day of check-in.
You can check-in in person at the facility where you are staying.
Q. Is late check-out available?
A. We are sorry, but we do not accept it. We need to arrange cleaning for the next guest.
Please use the coin lockers around the station for your luggage.
Q. Are pets allowed to stay at the hotel?
A. Unfortunately, due to allergic reactions and other reasons, we do not allow pets to stay at the hotel.
Q. Do you provide a pick-up service?
A.We do not have a pick-up service, but we will send you directions with photos explaining how to get to the facility before check-in.
Q.Does the property have a permit?
A. We operate the property with a government permit.
In order to comply with laws and regulations, we will ask you for a copy of your passport photo, address, and occupation after making a reservation.
Q. Can I smoke?
A. Smoking is prohibited in all rooms. Electronic cigarettes are also not allowed.
There is no registration for family facilities.
Vicinity Map
1-5-19 Okubo, Shinjuku-ku, Tokyo
Guests Only Inquiry Form
Please feel free to contact us if you have any questions about your stay.
